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Cancelling Domain Name Transfer
At any time after placing a Transfer Order you
may want to cancel the same. Depending on the Transfer status, you would have
the following methods to cancel the Transfer Order (except for a .EU domain
name):
I. If the Order status is showing as
- Transfer waiting for Admin Contact
Approval
In this case,
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You can disapprove the Transfer from the mail that you receive from erDomain.com. In
this mail,
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you have to click on the link that appears or copy-paste the link in
the Browser Address Bar.
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in the page that comes up, select
Cancel Transfer.
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copy-paste the key from the mail into the Key field in this window.
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If you have not got the mail for authorization, you can have it Resent
to the Admin Email Address, by following the below procedure:
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Login to your Control Panel and search for the domain name
for which you have placed the Transfer request.
Click here
to read how >>
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Click on the Domain Name from the list.
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In the Order Details View, you would find the Resend Authorization Button. Clicking on this
would re-send the mail to the Admin contact.
If you still do not receive the mail for authorization, you would have to contact our
Support Team at - http://contact.erdomain.com/
II. If the Order status is showing as - Transfer waiting for Losing Registrar
Approval
In this status, you have already approved the mail from
erDomain.com, however you have not received/responded to the
mail from the current Registrar. In such case, you can follow the steps below to
cancel the Transfer -
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Login to your Control Panel and search for the domain name
for which you have placed the Transfer request.
Click
here to read how >>
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Click on the Domain Name from the list.
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In the Order Details View you would find the List of Actions, whose status would read as
Transfer waiting
for Losing Registrar Approval.
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Click on the description where you would be able to see the Cancel
Button. Clicking on this would cancel
the Transfer Request.
On cancelling the Transfer from the Control Panel, the funds for the same
would be available back in your Debit Account.
IMPORTANT
The Transfer of a .EU
Domain Name can only be Cancelled through the option provided in the mail
sent to the Registrant by the Registry.
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